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Global Quantum Quest is currently compiling a listing of 'Frequently Asked Questions' pertaining to any technical questions about the EPFX / QXCI  and other products. As this page is under construction and will be available for viewing shortly, please check back often for it's arrival as well as for continued updates.

Should you have any technical questions that you would like to have answered immediately, please contact us and we will be happy to assist you.
Below you will find basic maintenance tools for cleaning up your computer. The steps below are what solves most of the problems we receive. Just follow the links to view the steps involved.

Disk Defragmenter -Basically organizes your hard drive, which can improve
                             performance and prevent future problems.

Scan Disk -This utility will check your hard drive for errors on the disk
                  and problems with certain files and their structure.

Windows Updates -Doing Windows Updates will fix "bugs" and security
                            problems with Microsoft Products
                            

 

 

 

 

 

 

Windows Disk Defragmenter


There are a couple of different ways to run Defragmenter. Below are instructions for Windows 98/Me and Windows XP/2000.


Windows XP and 2000
*The real easy way to run defragmenter is to :

  1. Click START,

  2. Click "Run",

  3. Then type in dfrg.msc (defrag for windows 98) and click OK or  enter.

  4. Once the Defrag window comes up click on the button that
    says "Defragment" and begin. This process can take a long  time depending on the size of your hard drive.

     

*Another way to start Defragmenter is to:
 

  1. Double Click "My Computer" (Located on the upper-left
    corner  of your screen in Windows 2000 and on the Start
    menu in Windows XP)

  2. Then right click on The drive labeled "Local Disk C:"

  3. After Right Clicking, select the very bottom selection called
    "Properties"

  4. When the Properties windows comes up select the Tools tab near the top of the window.

  5. Under the Tools tab click the second button that says
    "Defragment Now..."

  6. This will bring up Defragmenter, all you will need to do now is click "Defragment" and begin the process. This can take a while, depending on the size of your hard drive and how badly fragmented your files are.

Another great resource on Defragmenter can be found here:

 

Defragmenter

 

 

 

 

 

 

 

 

 

 

Windows ScanDisk


 

Windows 98, 2000, and XP

 

The simplest way to run scan disk:

  1. Double Click "My Computer" (Located on the upper-left
    corner  of your screen in Windows 2000 and on the Start
    menu in Windows XP)

  2. Then right click on The drive labeled "Local Disk C:"

  3. After Right Clicking, select the very bottom selection called
    "Properties"

  4. When the Properties windows comes up select the Tools tab near the top of the window.

  5. Under the tools tab select the first button called "Error Checking"

    Windows 98: Once the scandisk program comes up, be sure to uncheck the box that says "thorough scan". this type of scan can take several hours.

    Windows 2000 and XP: A small box will come up with two selections. There are two options to select when using this tool: automatically fix errors (requires restart) and attempt to scan and recover bad sectors.
     

  6. Once ScanDisk is finished running, it will give you a summery of what was repaired.

Here are some links to more information about this tool:

 

Windows 98

 

Windows 2000
 

Windows XP

 

 

 



 

 

Windows Updates


 

Windows updates can be downloaded from Microsoft's site:

 http://www.windowsupdates.microsoft.com

 

Once there you can follow the directions to scan your computer and download the patches.

 

The most important updates are the critical updates, the other selections are still important but not necessary for your computers security and functionality.

 

**Windows updates should be done at least every month**


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